LEADER 00000cam 2200745Ki 4500 001 ocn969446652 003 OCoLC 005 20190207061856.5 006 m o d 007 cr |n||||||||| 008 161216t20172017enk obm 001 0 eng d 019 962394560|a962842249|a966558272 020 1786800144|q(ebk) 020 9781786800145 020 9780745399089|q(electronic bk.) 020 0745399088|q(electronic bk.) 020 9781786800152|q(electronic bk.) 020 1786800152|q(electronic bk.) 020 |z0745399061 020 |z1786800160 020 |z9780745399065 035 (OCoLC)969446652|z(OCoLC)962394560|z(OCoLC)962842249 |z(OCoLC)966558272 037 987712|bMIL 037 102183|bKnowledge Unlatched 040 IDEBK|beng|erda|epn|cIDEBK|dOCLCO|dMERUC|dIDEBK|dOCLCQ |dYDX|dJSTOR|dN$T|dOCLCF|dOTZ|dEBLCP|dNRC|dOCLCQ|dOCLCO |dIOG|dOCLCA|dIDB|dEZ9|dT9K|dOCL|dAGLDB|dIGB|dINT|dAUW |dBTN|dMHW|dINTCL|dSNK|dOCLCA|dJBG|dOCLCQ|dG3B|dS8I|dS8J |dOCLCQ|dS9I|dSTF|dUKKNU|dD6H 043 e-uk--- 049 STJJ 050 4 HE8789.G7|bW66 2017eb 072 7 SOC002010|2bisacsh 072 7 JHBL|2bicssc 082 04 338.4/76588120941|223 100 1 Woodcock, Jamie,|eauthor. 245 10 Working the phones :|bcontrol and resistance in call centres /|cJamie Woodcock. 264 1 London :|bPlutoPress,|c2017. 264 4 |c©2017 300 1 online resource (200 pages). 336 text|btxt|2rdacontent 337 computer|bc|2rdamedia 338 online resource|bcr|2rdacarrier 490 1 Wildcat : workers' movements and global capitalism 500 Based on author's PhD thesis. 504 Includes bibliographical references (pages 165-193) and index. 505 00 |g1.|tIntroduction, p.1 --|g2.|tWorking in the Call Centre, p.34 --|g3·|tManagement, p.60 --|g4·|tMoments of Resistance, p.97 --|g5·|tPrecarious Organisation, p.118 - -|g6.|tConclusion, p.148. 520 A Marxist investigation into the forms of resistance occurring in the UK call centre today. 542 1 |fThis work is licensed under a Creative Commons license |uhttps://creativecommons.org/licenses/by-nc-nd/4.0/ legalcode 588 0 Print version record. 590 JSTOR|bBooks at JSTOR Open Access 650 0 Call center agents|zGreat Britain. 650 0 Call centers|xSocial aspects|zGreat Britain. 650 7 SOCIAL SCIENCE|xAnthropology|xCultural.|2bisacsh 650 7 Call center agents.|2fast|0(OCoLC)fst01747146 650 7 Callcenter.|2gnd 650 7 Dienstleistungssektor.|2gnd 650 7 Arbeitsbedingungen.|2gnd 650 7 Kontrolle.|2gnd 650 7 Überwachung.|2gnd 650 7 Sociology: work & labour.|2bicssc 651 7 Great Britain.|2fast|0(OCoLC)fst01204623 651 7 Großbritannien.|2gnd 776 08 |iPrint version:|z9781786800145 830 0 Wildcat (Pluto Press) 914 ocn969446652 994 92|bSTJ
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