LEADER 00000cam  2200601Ii 4500 
001    ocn842929893 
003    OCoLC 
005    20160518075554.3 
006    m     o  d         
007    cr cnu---unuuu 
008    130514s2013    ilua    ob    001 0 eng d 
019    845254250|a857084751 
020    9781555709501|q(electronic bk.) 
020    1555709508|q(electronic bk.) 
020    9781555709518|q(electronic bk.) 
020    1555709516|q(electronic bk.) 
035    (OCoLC)842929893|z(OCoLC)845254250|z(OCoLC)857084751 
040    N$T|beng|epn|erda|cN$T|dYDXCP|dDEBSZ|dTEFOD|dOCLCF|dDOS
       |dBEDGE|dKUWAI|dOCLCO|dCOO|dOCLCQ|dTEFOD|dMHW|dMEAUC
       |dTEFOD 
043    n-us--- 
049    GTKE 
050  4 Z711.45|b.D47 2013eb 
082 04 025.5/2|223 
245 00 Implementing virtual reference services :|ba LITA guide /
       |cedited by Beth C. Thomsett-Scott. 
264  1 Chicago :|bALA TechSource, an imprint of the American 
       Library Association,|c2013. 
300    1 online resource (xi, 152 pages) :|billustrations. 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
490 1  LITA guide ;|v[26] 
504    Includes bibliographical references and index. 
505 0  Virtual reference services : considerations and 
       technologies / Beth Thomsett-Scott -- Using twitter for 
       virtual reference services / Ellen Hampton Filgo -- Using 
       Google voice and chat for reference at the Kelvin Smith 
       Library / Brian C. Gray -- Virtual reference at UNLV 
       Libraries : from infancy to popular student service / 
       Sidney Lowe and Darcy Del Bosque -- Instant messaging for 
       virtual reference / Beth Thomsett-Scott -- Embedded 
       librarians using Web 2.0 services for reference / Ellen 
       Hampton Filgo -- My info quest : a national text reference
       message service / Tom Peters, Lili Luo, and Lori Bell -- 
       AskColorado : a collaborative virtual reference service / 
       Kris Johnston. 
520    Social web technologies present an often confusing array 
       of options for answering user reference questions. 
       Applying 20 years' experience as a reference librarian 
       working through the development of virtual reference and 
       the integration of new tools and technologies into the 
       industry, Thomsett-Scott lays out how libraries are using 
       vendor services such as LibraryH3lp, LibAnswers, and Text 
       a Librarian, as well as free tools like Twitter and Google
       Voice for their reference needs. Practitioners offer 
       details on virtual reference services such as Twitter 
       Search, instant messaging services such as 
588 0  Print version record. 
650  0 Electronic reference services (Libraries) 
650  0 Electronic reference services (Libraries)|zUnited States
       |vCase studies. 
650  0 LANGUAGE ARTS & DISCIPLINES|xLinguistics|xGeneral. 
650  7 LANGUAGE ARTS & DISCIPLINES|xLibrary & Information Science
       |xGeneral.|2bisacsh 
650  7 Sciences de l'information.|2eclas 
650  7 Bibliothéconomie.|2eclas 
650  7 Gestion de l'information.|2eclas 
650  7 Services d'information.|2eclas 
650  7 Electronic reference services (Libraries)|2fast
       |0(OCoLC)fst00907454 
651  7 United States.|2fast|0(OCoLC)fst01204155 
655  0 Electronic books. 
655  7 Case studies.|2fast|0(OCoLC)fst01423765 
700 1  Thomsett-Scott, Beth C.,|eeditor. 
710 2  Library and Information Technology Association (U.S.) 
776 08 |iPrint version:|tImplementing virtual reference services.
       |dChicago : ALA TechSource, an imprint of the American 
       Library Association, 2013|z9781555708993|w(DLC)  
       2012042317|w(OCoLC)820450635 
830  0 LITA guides ;|v26. 
914    ocn842929893 
994    93|bGTK