LEADER 00000cam  2200721Ia 4500 
001    ocn671767314 
003    OCoLC 
005    20180225082748.0 
006    m     o  d         
007    cr ||||||||||| 
008    101026s2011    enk     ob    001 0 eng d 
019    698586356|a874265267 
020    9780203847756|q(electronic bk.) 
020    020384775X|q(electronic bk.) 
020    |z9780415562072|q(hardbound) 
020    |z0415562074|q(hardbound) 
035    (OCoLC)671767314|z(OCoLC)698586356|z(OCoLC)874265267 
040    N$T|beng|epn|cN$T|dYDXCP|dIUL|dOCLCQ|dZMC|dHEBIS|dOCLCQ
       |dOCLCO|dE7B|dDOS|dS8B|dEUX|dOCLCQ|dS3O|dOCLCQ|dTYFRS
       |dOCLCA|dIOG|dUAB|dSTJ 
043    e------ 
049    STJJ 
050  4 KJE4169|b.C67 2011eb 
072  7 POL|x040030|2bisacsh 
072  7 LAW|x062000|2bisacsh 
072  7 LAW|x012000|2bisacsh 
082 04 347.24/09|222 
099    WORLD WIDE WEB|aE-BOOK|aTAYLOR&FRANCIS 
100 1  Cortés, Pablo. 
245 10 Online dispute resolution for consumers in the European 
       Union /|cPablo Cortés. 
264  1 London ;|aNew York :|bRoutledge,|c2011. 
300    1 online resource (xxi, 260 pages). 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
490 1  Routledge research in IT and E-commerce law 
504    Includes bibliographical references and index. 
505 00 |tConsumer protection and access to justice in the e-
       commerce era of electronic commerce: a European 
       perspective --|tOnline dispute resolution: an emerging 
       option for consumer redress --|tConsumer adjudicative 
       processes supported by technology: court processes and 
       arbitration --|tOnline mediation for consumers: the way 
       forward --|tA legal framework to develop consumer ODR in 
       the EU: a proposal. 
520    "E-commerce offers immense challenges to traditional 
       dispute resolution methods, as it entails parties often 
       located in different parts of the world making contracts 
       with each other at the click of a mouse. The use of 
       traditional litigation for disputes arising in this forum 
       is often inconvenient, impractical, time-consuming and 
       expensive due to the low value of the transactions and the
       physical distance between the parties. Thus modern legal 
       systems face a crucial choice: either to adopt traditional
       dispute resolution methods that have served the legal 
       systems well for hundreds of years or to find new methods 
       which are better suited to a world not anchored in 
       territorial borders. Online Dispute Resolution (ODR), 
       originally an off-shoot of Alternative Dispute Resolution 
       (ADR), takes advantage of the speed and convenience of the
       Internet, becoming the best, and often the only option for
       enhancing consumer redress and strengthening their trust 
       in e-commerce. This book provides an in-depth account of 
       the potential of ODR for European consumers, offering a 
       comprehensive and up to date analysis of the development 
       of ODR. It considers the current expansion of ODR and 
       evaluates the challenges posed in its growth. The book 
       proposes the creation of legal standards to close the gap 
       between the potential of ODR services and their actual use,
       arguing that ODR, if it is to realise its full potential 
       in the resolution of e-commerce disputes and in the 
       enforcement of consumer rights, must be grounded firmly on
       a European regulatory model. Introduction 1. Consumer 
       Protection and Access to Justice in the E-Commerce Era: A 
       European Perspective 2. Online Dispute Resolution as a 
       Consumer Redress Strategy 3. Consumer Adjudicative 
       Processes Supported by ICT: Court Processes and 
       Arbitration 4. Online Mediation for Consumers: The Way 
       Forward 5. The Need for a Legal Framework to Develop 
       Consumer ODR in the EU"--Publisher's description. 
588 0  Print version record. 
650  0 Arbitration and award|zEuropean Union countries|xData 
       processing. 
650  0 Dispute resolution (Law)|zEuropean Union countries|xData 
       processing. 
650  0 Electronic commerce|xLaw and legislation|zEuropean Union 
       countries|xData processing. 
650  0 Third parties (Law)|zEuropean Union countries|xData 
       processing. 
650  7 POLITICAL SCIENCE|xGovernment|xJudicial Branch.|2bisacsh 
650  7 LAW|xLegal Services.|2bisacsh 
650  7 LAW|xCivil Procedure.|2bisacsh 
650  7 Electronic Commerce.|2gnd|0(DE-588)4592128-3 
650  7 Recht.|2gnd|0(DE-588)4048737-4 
650  7 Schlichtung.|2gnd|0(DE-588)4052717-7 
650  7 Elektronisk handel|xjuridik och lagstiftning|zEU-länderna.
       |2sao 
651  7 Europäische Union.|2gnd|0(DE-588)4131753-1 
653  0 Information technology law 
653  0 Commercial law 
653  0 Dispute resolution 
653  0 Law 
653  0 E-commerce 
653  0 Information technology 
655  0 Electronic books. 
776 08 |iPrint version:|aCortés, Pablo.|tOnline dispute 
       resolution for consumers in the European Union.|dLondon ; 
       New York : Routledge, 2011|z9780415562072|w(DLC)  
       2010001340|w(OCoLC)501511107 
830  0 Routledge research in IT and E-commerce law. 
994    C0|bSTJ