LEADER 00000cam 2200493Mi 4500 001 ocn875999411 003 OCoLC 005 20170728072623.3 006 m o d 007 cr |n||||||||| 008 140407s2014 nju o 001 0 eng d 019 878078713|a961576453|a962693768 020 1573877239|q(electronic bk.) 020 9781573877237|q(electronic bk.) 035 (OCoLC)875999411|z(OCoLC)878078713|z(OCoLC)961576453 |z(OCoLC)962693768 040 YDXCP|beng|epn|cYDXCP|dOCLCO|dN$T|dIDEBK|dE7B|dGGVRL |dOCLCQ|dEBLCP|dDEBSZ|dOCLCQ|dAGLDB|dOCLCQ|dMOR|dPIFAG |dZCU 049 GTKE 050 4 HD9999.I492|bG78 2014 082 04 025.04068/8|223 100 1 Gruenberg, Michael L.,|d1946- 245 10 Buying and selling information :|ba guide for information professionals and salespeople to build mutual success / |cMichael L. Gruenberg. 264 1 Medford, New Jersey :|bInformation Today, Inc.,|c[2014] 300 1 online resource 336 text|btxt|2rdacontent 337 computer|bc|2rdamedia 338 online resource|bcr|2rdacarrier 500 Includes index. 505 0 People do business with people, not with companies -- It takes two -- Making the most of trade shows -- The importance of your words -- Preparing for a sales call -- Sales=showtime -- Time management : Mr. Clock and Mrs. Clock -- What a typical sales call looks like -- The importance of value -- Breaking down the barriers -- Managing the decision-making process -- Negotiating skills -- Terms and conditions -- Sales satisfaction. 520 This guide is geared to helping librarians and salespeople understand what the "other guy" is grappling with in order to achieve the best possible outcome for everyone with special attention paid to the needs and interests of the end-user public. 588 0 Print version record. 650 0 Information services industry|xCustomer services. 650 0 Online information services industry|xCustomer services. 650 0 Libraries and publishing. 650 0 Libraries and electronic publishing. 650 0 Acquisitions (Libraries) 650 0 Information services|xPurchasing. 650 0 Selling. 650 0 Negotiation in business. 650 7 LANGUAGE ARTS & DISCIPLINES|xLibrary & Information Science |xGeneral.|2bisacsh 776 08 |iPrint version:|z9781573874786|z1573874787|w(DLC) 2013047034 914 ocn875999411 994 92|bGTK
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