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Book Cover
Bestseller
BestsellerE-Book
Author Gruenberg, Michael L., 1946-

Title Buying and selling information : a guide for information professionals and salespeople to build mutual success / Michael L. Gruenberg.

Publication Info. Medford, New Jersey : Information Today, Inc., [2014]

Copies

Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
Description 1 online resource
Note Includes index.
Contents People do business with people, not with companies -- It takes two -- Making the most of trade shows -- The importance of your words -- Preparing for a sales call -- Sales=showtime -- Time management : Mr. Clock and Mrs. Clock -- What a typical sales call looks like -- The importance of value -- Breaking down the barriers -- Managing the decision-making process -- Negotiating skills -- Terms and conditions -- Sales satisfaction.
Note Print version record.
Summary This guide is geared to helping librarians and salespeople understand what the "other guy" is grappling with in order to achieve the best possible outcome for everyone with special attention paid to the needs and interests of the end-user public.
Subject Information services industry -- Customer services.
Online information services industry -- Customer services.
Libraries and publishing.
Libraries and electronic publishing.
Acquisitions (Libraries)
Information services -- Purchasing.
Selling.
Negotiation in business.
LANGUAGE ARTS & DISCIPLINES -- Library & Information Science -- General.
Other Form: Print version: 9781573874786 1573874787 (DLC) 2013047034
ISBN 1573877239 (electronic bk.)
9781573877237 (electronic bk.)
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