Description |
1 online resource (288 pages) : illustrations |
Note |
Includes index. |
Contents |
Where to begin? -- Deciding on your options -- Predicting your food cost -- labor cost control -- The other costs -- The profit & loss statement -- Sanitation -- Doing the right things -- The greeter -- Employee communication -- Know your customers -- The kitchen -- Owning your own business -- Leadership your employees can respect -- The essence of management -- Time management: practical applications -- Food quality -- How to hire a new manager -- Getting ahead -- Glossary. |
Note |
Print version record. |
Summary |
Many of us have endured a stint in food service, whether it was our first venture into the working world or served as a part-time job strictly for extra income. For the majority of us, there was never any intention of pursuing it as a career. However, the fast pace and interaction with a variety of people delights some, and they develop an enthusiastic attitude toward the business. These people often understand the sound fundamentals of food preparation, appreciate the value of personal service, and possess excellent people skills. But there is much more to the world of food service and food service management. Food Service Management: How to Succeed in the High-Risk Restaurant Business By Someone Who Did will reveal all the hidden facets of this fast-paced business and show you how to succeed as a food service manager. The author, Bill Wentz, speaks from experience, making his advice that much more valuable. Wentz truly understands the industry and shares the priceless experiences he had and lessons he learned throughout his career. In this book, you will learn if a food service career is right for you, the many opportunities available in the industry, and where to go for the best training. Food service managers will learn how to predict food costs, how to achieve profit goals, how to conduct recipe cost analysis, and how to realistically price a menu. In addition, this book discusses labor costs and controls, profit and loss statements, accounting systems, inventory, sanitation, and effective communication. Furthermore, Wentz shares his philosophies regarding ethics, hospitality, and performance. This book will show you how to develop and nurture your relationships with customers and how to keep them coming back to your establishment time after time, as well as how to be an effective manager, how to hire and train employees, how to get results, and how to further your success. The topics of proper kitchen design and layout, time management, and food quality are also covered in this unique book. Whether you are considering a career in food services or you are already the manager of an establishment, you will certainly find some wisdom in Wentz s words. Wentz passes on his knowledge in this easy-to-read and entertaining book that not only tells you how to survive in the food service business but also tells you how to be successful. |
Local Note |
EBSCOhost Small Business Reference Center |
Subject |
Food service management -- United States.
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Restaurant management -- United States.
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Restaurants -- Vocational guidance -- United States.
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BUSINESS & ECONOMICS -- General.
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Food service management. (OCoLC)fst00931156
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Restaurant management. (OCoLC)fst01095899
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Restaurants -- Vocational guidance. (OCoLC)fst01095962
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United States. (OCoLC)fst01204155
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Other Form: |
Print version: Wentz, Bill, 1933- Food service management 9781601380241 (DLC) 2007044786 (OCoLC)180204963 |
ISBN |
9781601384966 (electronic book) |
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1601384963 (electronic book) |
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9781601380241 |
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1601380240 |
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128248916X |
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9781282489165 |
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