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Author Damelio, Robert.

Title The Basics of process mapping / Robert Damelio.

Publication Info. New York : CRC/Productivity Press, [2011]
©2011
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Location Call No. Status
 University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location  658.54 D157B    Check Shelf
Edition 2nd ed.
Description ix, 173 pages : illustrations ; 23 cm
Bibliography Includes bibliographical references and index.
Contents Overview -- Thinking about work -- Why map a process? -- Relationship maps -- Cross-functional process map (aka swimlane diagram) -- Flowchart -- Seven principles to improve flow.
Subject Work design.
Flow charts.
Organizational effectiveness.
Flow charts. (OCoLC)fst00927766
Organizational effectiveness. (OCoLC)fst01047852
Work design. (OCoLC)fst01180263
Arbetsstudier.
Diseño de sistemas de trabajo.
Flujo de trabajo.
Efectividad organizacional.
ISBN 9781563273766 (paperback) (acid-free paper)
1563273764 (paperback) (acid-free paper)
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