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Book
Author
Blanchard, Kenneth H., author.
Title
Un servicio legendario : la clave es interesarse por el cliente / Ken Blanchard, Kathy Cuff y Vicki Halsey ; tradussión: Carlos Ossés Torrón.
Publication Info.
Barcelona : Empressa Activa/Ediciones Urano, S.A.U., [2015]
©2015
Copies
Location
Call No.
Status
New Britain, Main Library - Foreign Language
SP 658.812 B59
Check Shelf
Description
159 pages ; 22 cm
Language
In Spanish. Translated from English.
Note
Titulo original: Legendary service : the key is to care
Subject
Customer services.
Customer services -- Management.
Customer relations.
Customer relations. (OCoLC)fst00885533
Customer services. (OCoLC)fst00885545
Customer services -- Management.
(OCoLC)fst00885552
Genre/Form
Spanish language materials.
Added Author
Cuff, Kathy, author.
Halsey, Vicki, 1955- author.
Ossés Torrón, Carlos, translator.
Added Title
Legendary service. Spanish
ISBN
9788492921218 (softcover)
8492921218 (softcover)
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