| Edition |
First edition. |
| Description |
1 online resource (xi, 152 pages). |
| Series |
Fundamentals of consulting psychology book series
|
| Bibliography |
Includes bibliographical references and index. |
| Summary |
"Feedback is an essential part of communication, coaching, management, and human resource practices. Yet the essential elements that make feedback more effective often fail to go beyond the pages of academic journal articles and into the workplace where they could greatly improve communication and performance. This book is an easy-to-use resource that applies classic and current research findings to create actionable, evidence-based tactics that consulting psychologists, consultants, managers, and human resources personnel can use to improve feedback exchanges in any work environment. The authors present a simple and straightforward model of the feedback process that includes four critical elements that can make or break a feedback exchange: the actions and behaviors of the feedback provider; the content of the message; the beliefs and perceptions of the feedback recipient, and; the context in which feedback is provided. Each chapter includes a case example that highlights key takeaways from the research and illustrates how consultants can apply these concepts and strategies in real scenarios"--Publicity materials. (PsycINFO Database Record (c) 2015 APA, all rights reserved). |
| Form |
Also issued in print. |
| Reproduction |
Electronic reproduction. Washington, D.C. : American Psychological Association, 2015. Available via World Wide Web. Access limited by licensing agreement. |
| Note |
GMD: electronic resource. |
| Subject |
Feedback (Psychology)
|
|
Communication in organizations.
|
|
Organizational effectiveness.
|
|
Organizational behavior.
|
|
Psychology, Industrial.
|
|
Psychology.
|
|
Communication.
|
|
Psychology, Industrial.
|
| Added Author |
Levy, Paul E. (Paul Edgar), 1962-
|
| Other Form: |
Original (DLC) 2014043623 |
| ISBN |
9781433819520 (digital, undefined format) |
|
143381952X (digital, undefined format) |
| Standard No. |
10.1037/14619-000 doi |
|
