LEADER 00000cam  2200000 a 4500 
001    ocm28149371 
003    OCoLC 
005    20000919183844.0 
008    930429t19931993caua     b    001 0 eng   
010       93004588 
020    1555425593|qrecycled, alk. paper|c$24.95 
035    (OCoLC)28149371 
040    DLC|beng|cDLC|dMLX|dGWV|dWaOLN 
049    GWVA 
050 00 HD62.15|b.S363 1993 
082 00 658.5/62|220 
100 1  Schmidt, Warren H. 
245 10 TQManager :|ba practical guide for managing in a total 
       quality organization /|cWarren H. Schmidt, Jerome P. 
       Finnigan. 
250    First edition. 
264  1 San Fransisco :|bJossey-Bass,|c[1993] 
264  4 |c©1993 
300    xv, 196 pages :|billustrations ;|c24 cm. 
336    text|btxt|2rdacontent 
337    unmediated|bn|2rdamedia 
338    volume|bnc|2rdacarrier 
490 1  The Jossey-Bass management series 
504    Includes bibliographical references (pages 185-187) and 
       index. 
505 0  Understanding the concept -- Recognizing the challenges --
       Developing relationships of openness and trust -- Building
       collaboration and teamwork -- Managing by fact -- 
       Supporting results through recognition and reward -- 
       Creating a learning and continuously improving 
       organization -- Getting and using feedback about yourself 
       -- Glossary of TQM terms and tools -- TQM experts and 
       publications you should know about. 
650  0 Total quality management. 
700 1  Finnigan, Jerome P.,|d1935- 
740 0  Top quality manager. 
830  0 Jossey-Bass management series. 
898    qbibliographies 
910    CARL0001208726 
998  0 UNKNOWN|bLDR506 OCLC 99/03/01  09:06:12