LEADER 00000cam  2200457Ii 4500 
001    ocn980525560 
003    OCoLC 
005    20180105031020.0 
008    170407t20182018nyua   e b    000 0 eng d 
019    980673750|a981205261|a981628893 
020    9781501157981|q(hardcover) 
020    1501157981|q(hardcover) 
035    (OCoLC)980525560|z(OCoLC)980673750|z(OCoLC)981205261
       |z(OCoLC)981628893 
040    YDX|beng|erda|cYDX|dBDX|dIEP|dOI6|dJOY|dZQP 
049    CKEA 
050 14 BJ1533.C9|bB445 2018 
082 04 177/.1|223 
082 04 395|223 
100 1  Berman, Lea,|eauthor. 
245 10 Treating people well :|bthe extraordinary power of 
       civility at work and in life /|cLea Berman and Jeremy 
       Bernard ; foreword by Laura Bush. 
250    First Scribner hardcover edition. 
264  1 New York, NY :|bScribner,|c2018. 
264  4 |c©2018 
300    xxiv, 226 pages, 8 unnumbered pages of plates :|bcolor 
       illustrations ;|c24 cm 
336    text|btxt|2rdacontent 
336    still image|bsti|2rdacontent 
337    unmediated|bn|2rdamedia 
338    volume|bnc|2rdacarrier 
504    Includes bibliographical references (pages [223]-226) 
505 0  Foreword / Laura Bush -- Introduction -- Begin with 
       confidence -- Humor and charm, the great equalizers -- The
       quiet strength of consistency -- Listen first, talk later 
       -- Radiate calm -- Handle conflict diplomatically -- 
       Honesty is the best policy (except when it isn't) -- The 
       gift of loyalty -- Own your mistakes -- Keep smiling, and 
       other ways to deal with difficult people -- Virtual 
       manners -- Details matter -- Conclusion. 
520    A guide to personal and professional empowerment through 
       civility and social skills, written by two White House 
       Social Secretaries who offer an important fundamental 
       message-- everyone is important and everyone deserves to 
       be treated well.--Provided by Publisher. 
520    A guide to personal and professional empowerment through 
       civility and social skills, written by two White House 
       Social Secretaries, is built on a premise that everyone is
       important and deserves to be treated well regardless of 
       differences, covering subjects ranging from how to make 
       friends with strangers to overcoming the challenges of 
       difficult colleagues. 
610 20 White House (Washington, D.C.)|xEmployees|vAnecdotes. 
650  0 Courtesy. 
650  0 Etiquette. 
650  0 Conduct of life. 
700 1  Bernard, Jeremy,|d1961- 
700 1  Bush, Laura Welch,|d1946-|ewriter of foreword. 
914    MID.b25384922 
914    FARM249895 
994    C0|bCKE