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Author Berman, Lea, author.

Title Treating people well : the extraordinary power of civility at work and in life / Lea Berman and Jeremy Bernard ; foreword by Laura Bush.

Publication Info. New York, NY : Scribner, 2018.
©2018

Copies

Location Call No. Status
 Avon Free Public Library - Adult Department  395 BERMAN    Check Shelf
 Berlin-Peck Memorial Library - Non Fiction  177.1 BERMAN    Check Shelf
 Bloomfield, Prosser Library - Adult Department  177.1 BER    Storage
 Bristol, Main Library - Non Fiction  177.1 BERMAN    Check Shelf
 Burlington Public Library - Adult Department  177.1 BERMAN    Check Shelf
 Canton Public Library - Adult Department  177.1 BERMAN    Check Shelf
 Cheshire Public Library - Adult Department Lower Level  177.1 BERMAN    DUE 04-18-24
 Cromwell-Belden Public Library - Adult Department  177.1 BER    Check Shelf
 Enfield, Main Library - Adult Department  177 BER    Check Shelf
 Farmington, Main Library - Adult Department  177.1 BER    Check Shelf

Edition First Scribner hardcover edition.
Description xxiv, 226 pages, 8 unnumbered pages of plates : color illustrations ; 24 cm
Summary A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message-- everyone is important and everyone deserves to be treated well.--Provided by Publisher.
Bibliography Includes bibliographical references (pages [223]-226)
Contents Foreword / Laura Bush -- Introduction -- Begin with confidence -- Humor and charm, the great equalizers -- The quiet strength of consistency -- Listen first, talk later -- Radiate calm -- Handle conflict diplomatically -- Honesty is the best policy (except when it isn't) -- The gift of loyalty -- Own your mistakes -- Keep smiling, and other ways to deal with difficult people -- Virtual manners -- Details matter -- Conclusion.
Summary A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries, is built on a premise that everyone is important and deserves to be treated well regardless of differences, covering subjects ranging from how to make friends with strangers to overcoming the challenges of difficult colleagues.
Subject Courtesy.
Etiquette.
Conduct of life.
White House (Washington, D.C.) -- Employees -- Anecdotes.
Added Author Bernard, Jeremy, 1961-
Bush, Laura Welch, 1946- writer of foreword.
ISBN 9781501157981 (hardcover)
1501157981 (hardcover)
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