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Author McDonald, Kelly, 1961-

Title How to market to people not like you : "know it or blow it" rules for reaching diverse customers / Kelly McDonald.

Publication Info. Hoboken, N.J. : Wiley, 2011.

Copies

Location Call No. Status
 Bristol, Main Library - Non Fiction  658.8 M46    Check Shelf
Description xxii, 218 pages ; 24 cm
Note Includes index.
Summary If you could grow your business simply by marketing to your existing customers, making money would be a cakewalk. But to generate new revenue, you have to win over the customers you're not getting. Who are these mystery customers? How are they different from your current clientele? Most importantly, how do you forge a bond with them across these differences? Using real-world examples from successful business owners, this demonstrates how to create a deep, emotional connection between your products and new consumers.
Subject Marketing.
Consumer satisfaction.
ISBN 9780470879009 hardback
0470879009 hardback
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