| Description |
xxii, 307 pages : illustrations ; 24 cm |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
The Payoff -- When the Dots Connect -- Part One: Lessons Learned -- Ground School: the Six Steps to Connecting People to Strategy -- Managing Decision Moments -- Guiding by Best Principles -- Leadership: Making the Weather -- Systems Speak -- The Power of Huddles and Channels -- Linking People to Strategy -- Part Two: Lessons Learned -- The Communication System -- Say and Do--A Sailing Metaphor -- Tell Me the Story -- Stories Start with Leaders -- Find the Flaw -- Benchmarking and Best Practices -- Part Three: Lessons Learned -- Connecting the Dots -- The Furniture Company -- The Oil Company -- Earthshaking Events -- Part Four: Lessons Learned -- Starting Over -- Starting Over -- Are You Willing? -- Twenty Things You Can Do Now -- Part Five: Lessons Learned -- The Communication Function -- Organizational Communication: A Vision -- Reinventing the Communication Function -- Part Six: Lessons Learned. |
| Summary |
"The Leadership Solution presents a step-by-step plan to manage knowledge and information in a way that engages people - and substantially improves business performance." "Shaffer draws on his experience with dozens of global powerhouses - Toyota, IBM, Motorola, and others - to outline a complete leadership process that will work for any organization in any industry, anecdotes and examples reveal how leaders confronted real business problems - from free-falling stock prices to chaotic mergers and acquisitions - and worked through them, connecting the dots to emerge stronger and more successful both as organizations and as leaders."--Jacket. |
| Subject |
Leadership.
|
|
Leadership. (OCoLC)fst00994701
|
| ISBN |
0070790639 |
|
9780070790636 |
|
