"Introduces readers to the key steps in writing formal and friendly letters and e-mails through the use of examples and exercises"-- Provided by publisher.
Bibliography
Includes bibliographical references (page 23) and index.
Contents
Got something to say? -- Time to choose: Formal or friendly -- Start at the top: Heading and greeting -- Share the news: Formal -- Share the news: Friendly -- Say good-bye: Closing and signature -- Building an e-mail: E-mail parts -- Be careful: Internet safety -- Off you go!: Sending e-mails and letters.
