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005    20200110070150.3 
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007    cr |n||||||||| 
008    170815t20172017enk     ob    000 0 eng d 
019    1000384858|a1001301470|a1002200627|a1089929452 
020    9781787430839|q(electronic book) 
020    1787430839|q(electronic book) 
020    |z9781787430846|q(cloth) 
020    |z1787430847|q(cloth) 
035    (OCoLC)1000592032|z(OCoLC)1000384858|z(OCoLC)1001301470
       |z(OCoLC)1002200627|z(OCoLC)1089929452 
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049    GTKE 
050  4 Z682.35.P82 
080    023 
082 04 020|223 
245 00 Emotion in the library workplace /|cedited by Samantha 
       Schmehl Hines, Miriam L. Matteson. 
250    First edition. 
264  1 Bingley, UK :|bEmerald Publishing Limited,|c2017. 
264  4 |c©2017 
300    1 online resource (239 pages). 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
347    data file|2rda 
490 0  Advances in library administration and organization ;
       |vvolume 37 
504    Includes bibliographical references. 
505 0  A primer on emotions in the workplace -- The potential of 
       mindfulness in managing emotions in libraries -- 
       Associations between affect, personality, and job 
       satisfaction among library employees: efficient and 
       ethical assessment of library staff -- Constructing 
       authority in professional practice: personal reflections -
       - Avoiding burnout -- Into the weeds: emotions and 
       deselection in the library -- Emotional intelligence: a 
       framework for the competencies and traits of reference and
       user services librarians -- Legacy practices: implications
       for leadership -- Using civility in the form of mindful 
       speech and action to cultivate empathy among library 
       employees -- Let's talk about how we talk: communication 
       agreements in the library workplace -- The role of 
       intentional reflective practice and mindfulness in 
       emotional self-regulation for library administrators. 
520    "Emotions are prevalent in the library workplace leading 
       to many questions and areas of analysis worth exploring. 
       For example, what tools for developing emotional 
       intelligence are used effectively in library workplaces? 
       How can emotional labor be managed to minimize the 
       negative effects of emotion work? How can library 
       employees express authentic emotions while still adhering 
       to service expectations? How does dispositional affect how
       one experiences emotions -- influence relationships in the
       workplace? What role does emotion play in effective as 
       well as ideal library leadership and management? In this 
       volume, we consider how emotions or related concepts such 
       as affect, mood, or discrete feelings intersect with 
       library administration. Offering eleven chapters ranging 
       through inward reflection to outward practice, fourteen 
       authors explore how theory has been applied in the study 
       of emotion in the library workplace and provide a look at 
       future trends in the area. Library managers will take away
       increased knowledge about how the library workplace can 
       and should operate with consideration toward emotion, and 
       will glean ideas for implementation with their own staff 
       and services"--Provided by publisher. 
588 0  Print version record. 
650  0 Library employees|xPsychology. 
650  0 Librarians|xPsychology. 
650  0 Work environment|xPsychological aspects. 
650  0 Emotional intelligence. 
650  0 Emotions. 
650  0 Mindfulness (Psychology) 
650  7 LANGUAGE ARTS & DISCIPLINES|xLibrary & Information Science
       |xGeneral.|2bisacsh 
650  7 Psychology: emotions.|2bicssc 
650  7 Emotional intelligence.|2fast|0(OCoLC)fst00908802 
650  7 Emotions.|2fast|0(OCoLC)fst00908819 
650  7 Librarians|xPsychology.|2fast|0(OCoLC)fst00997324 
650  7 Library employees|xPsychology.|2fast|0(OCoLC)fst00997738 
650  7 Mindfulness (Psychology)|2fast|0(OCoLC)fst01921242 
650  7 Work environment|xPsychological aspects.|2fast
       |0(OCoLC)fst01180288 
700 1  Hines, Samantha|q(Samantha Schmehl),|eeditor. 
700 1  Matteson, Miriam L.,|eeditor. 
776 08 |iPrint version:|tEmotion in the library workplace.
       |dEmerald Publishing Limited, 2017|z9781787430846
       |w(OCoLC)985076039 
914    on1000592032 
994    92|bGTK