| Edition |
First edition. |
| Description |
1 online resource (vii, 329 pages) : illustrations |
| Bibliography |
Includes bibliographical references and indexes. |
| Summary |
"Counterproductive work behavior encompasses a spectrum of actions that harm employees or organisations. These behaviors include bullying, emotional abuse, revenge, retaliation, mobbing, and aggression. They can range from severe, systematic, abusive bullying to milder, ambiguous episodes of workplace incivility. This volume examines the conditions and events in modern organisations that contribute to counterproductive work behavior, as well as the steps organisations might take to combat it. Authors from both North America and Europe analyse the interplay between the environmental factors of the workplace and the personal characteristics of the individual actors and targets of counterproductive work behavior. While these researchers study various aspects of this topic, the book deftly highlights the connections and distinctions in each of the authors work. The result is an integrative and comprehensive resource that will help stimulate future research in the field"--Jacket. (PsycINFO Database Record (c) 2005 APA, all rights reserved). |
| Contents |
Aggression in the workplace : a social-psychological perspective / Joel H. Neuman and Robert A. Baron -- Understanding the many faces of workplace violence / Manon Mireille LeBlanc and Julian Barling -- The study of revenge in the workplace : conceptual, ideological, and empirical issues / Robert J. Bies and Thomas M. Tripp -- Beyond counterproductive work behavior : moral emotions and deontic retaliation versus reconciliation / Robert Folger and Daniel P. Skarlicki -- The normative nature of employee deviance and the impact of moral identity / Rebecca J. Bennett ... [et al.] --Advancing the assessment of dispositional aggressiveness through conditional reasoning / Susan M. Burroughs and Lawrence R. James -- The stressor-emotion model of counterproductive work behavior / Paul E. Spector and Suzy Fox -- Workplace incivility / Christine M. Pearson, Lynne M. Andersson, and Christine L. Porath -- Emotional abuse in the workplace / Loraleigh Keashly and Steve Harvey -- Mobbing at work : escalated conflicts in organizations / Dieter Zapf and Ståle Einarsen -- Bullying at work : a perspective from Britain and North America / Charlotte Rayner and Loraleigh Keashly -- Concluding thoughts : where do we go from here? / Paul E. Spector and Suzy Fox. |
| Note |
Description based on print version record. |
|
GMD: electronic resource. |
| Subject |
Anger in the workplace.
|
|
Work environment -- Psychological aspects.
|
|
Conflict, Psychological
|
|
Violence -- psychology.
|
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Workplace -- psychology.
|
| Added Author |
Fox, Suzy.
|
|
Spector, Paul E.
|
| Other Form: |
Original (DLC) 2004010918 |
|
