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Book
Author
Finch, Lloyd C.
Title
Telephone courtesy & customer service / Lloyd Finch.
Publication Info.
Los Altos, CA : Crisp Publications, [1990]
©1990
Copies
Location
Call No.
Status
Manchester, Main Library - Non Fiction
395.59 Q FINCH
Check Shelf
Edition
Second edition.
Description
ii, 68 pages : illustrations ; 26 cm.
Series
Fifty-Minute series
Fifty-Minute series.
Note
On cover: rev. ed.
Subject
Telephone etiquette.
Customer services.
Telephone.
Consumer Behavior.
Added Title
Telephone courtesy and customer service.
ISBN
1560520647 paperback
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