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Author Finch, Lloyd C.

Title Telephone courtesy & customer service / Lloyd Finch.

Publication Info. Los Altos, CA : Crisp Publications, [1990]
©1990

Copies

Location Call No. Status
 Manchester, Main Library - Non Fiction  395.59 Q FINCH    Check Shelf
Edition Second edition.
Description ii, 68 pages : illustrations ; 26 cm.
Series Fifty-Minute series
Fifty-Minute series.
Note On cover: rev. ed.
Subject Telephone etiquette.
Customer services.
Telephone.
Consumer Behavior.
Added Title Telephone courtesy and customer service.
ISBN 1560520647 paperback
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