pt. I : Treatment on demand : Mike, Darlene, and Darrell -- From craziness to hope -- Intake -- The streets -- Nobody volunteers for drug treatment -- Double trouble : the war zone of dual diagnosis -- The therapeutic community -- Walden House -- Harm reduction -- Euphoria -- Case management -- Relapse prevention -- Relapse -- pt. II : We demand your treatment : Glenda and Crystal : year one; Mike, Darlene, Darrell : year two -- Coerced treatment -- The death prevention team -- Drug court -- The county jail -- Do I have to have these dreams?