Initial patient encounter -- Greetings -- Departures -- Expressions of courtesy -- Other useful expressions -- Patient data collection -- General information -- Insurance information -- Physician information -- Medication history -- Patient consultation directions -- Prescription dispensing information -- Duration -- Administration instructions -- Side effects -- Refill information -- Storage -- Use -- Days of the week -- Numbers -- Colors -- Relations -- Parts of the body -- Commonly used verbs -- Measurements -- Dosage forms -- Drug administration routes -- Frequency -- Time of day -- Meals -- Diseases, illnesses, and medical conditions -- Drug classes -- Other pharmacy terms.