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Author Shadle, Carolyn C.

Title Communication case studies : building interpersonal skills in the veterinary practice / Carolyn C. Shadle, John L. Meyer.

Publication Info. Lakewood, Colo. : AAHA Press, [2010]
©2010

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 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
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Description 1 online resource (212 pages)
Bibliography Includes bibliographical references and index.
Contents The challenge of communication -- Learning in groups : how to take the fun to another level -- The art of persuasion in veterinary practice : foundational thoughts -- Nonverbal communication : signals that support or trump the words you use -- Interpersonal communication : building bonds with others -- Connecting with others : making small talk -- More complex communication : forging relationships -- Small group and organizational communication : getting along in a group -- Intercultural communication : the beauty of variety -- Interpersonal communication skills : listening and building trust -- Interpersonal communication skills : there's a time to speak -- Tips on what to avoid : dodging the barriers -- Problem-solving skills : process and promise -- Small group and organizational communication skills : creative minds working together.
Note Print version record.
Subject Interpersonal communication.
Communication in medicine.
Veterinary medicine -- Practice.
Veterinarians -- Psychology.
Communication.
Veterinary Medicine.
Professional Practice.
Professional-Patient Relations.
Veterinarians.
MEDICAL -- Veterinary Medicine -- Food Animal.
MEDICAL -- Veterinary Medicine -- Small Animal.
Genre/Form Case Reports.
Added Author Meyer, John L. (John Leonard), 1936-
American Animal Hospital Association.
Other Form: Print version: Shadle, Carolyn C. Communication case studies. Lakewood, Colo. : AAHA Press, ©2010 9781583261651 (DLC) 2011034541 (OCoLC)747819353
ISBN 9781583261682 (electronic bk.)
1583261680 (electronic bk.)
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