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Author Lancaster, Lynne C.

Title When generations collide : who they are, why they clash, how to solve the generational puzzle at work / Lynne C. Lancaster and David Stillman.

Publication Info. New York : HarperCollins, 2002.

Copies

Location Call No. Status
 Mansfield, Main Library - Adult Nonfiction  658.3 LANCASTER    Check Shelf
 South Windsor Public Library - Non Fiction  658.3 L22W    Check Shelf
 Windsor Locks Public Library - Adult Department  658.3 LAN    Check Shelf
 Windsor, Main Library - Adult Department  658.30084 LA    Check Shelf
Description xxv, 352 pages ; 24 cm
Note At head of title: Traditionalists, baby boomers, generation Xers, millennials.
Bibliography Includes bibliographical references (pages [337]-338) and index.
Contents 1. Generational turbulence : the widening generation gap at work -- 2. From World War II to the World Wide Web : traditionalists, baby boomers, Generation Xers, and millennials at work -- 3. The tie-dyed preppy : on the cusp between two generations -- 4. Race, religion, gender : what next : generations differences : the newest form of diversity -- 5. What do you want to be when you grow up : mapping the generations' career paths -- 6. From a gold clock to founders' stock : rewarding the generations -- 7. Scoring a perfect "10" on the balance beam : what "balance" means to the generations -- 8. Sitting on a porch swing drinking Metamucil : how the generations are redefining retirement -- 9. Is fun really the "f-word"? : the dirt on "fun" at work -- 10. Finders keepers : how the rules of the recruiting game have changed -- 11. Why would anyone want to work for you : creating employee value propositions for the generations -- 12. Ready, aim, hire : putting value propositions to work -- 13. Diamonds in the rough : finding new generations of employees -- 14. Here's your boss and benefits ; there's the bathroom : orientation programs and the generations -- 15. The solid oak door has become a revolving one : retaining the generations -- 16. Is not news really good news : giving and receiving feedback -- 17. The school bell is ringing more loudly than ever : training the generations -- 18. "I once diapered somebody who's now my boss's age" : when Generation X is the manager -- 19. Minding your generational Ps and Qs : language, etiquette, and the generations -- 20. Connecting over the kung pao : how the generations are reinventing diversity -- 21. Are we there yet : the future of the generations at work.
Subject Diversity in the workplace -- United States.
Age groups -- United States.
Conflict of generations -- United States.
Intergenerational relations -- United States.
Supervision of employees.
Intergenerational Relations -- United States.
Interprofessional Relations -- United States.
Conflict, Psychological -- United States.
Cultural Diversity -- United States.
Population -- United States.
Personnel Management -- United States.
Employment -- psychology -- United States.
Nonverbal communication in the workplace -- United States.
Added Author Stillman, David.
ISBN 0066621062 alkaline paper
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