Ch. 1. Introduction to case management -- Ch. 2. Financial reimbursement systems -- Ch. 3. Case management models -- Ch. 4. Role of the case manager -- Ch. 5. Utilization management -- Ch. 6. Transitional planning and case management -- Ch. 7. Disease management -- Ch. 8. Skills for successful case management -- Ch. 9. Case manager's documentation -- Ch. 10. Hiring case managers: role of the candiate and the interviewer -- Ch. 11. Curricula and certification in case management -- Ch. 12. Developing case management plans -- Ch. 13. Quality patient care -- Ch. 14. Measuring the effectiveness of case management -- Ch. 15. Linking JCAHO to case management -- Ch. 16. Legal issues in case management -- Ch. 17. Application of legal concepts to case management practice -- Ch. 18. Ethical issues in case management -- Ch. 19. Using the Internet for case management.
System Details
System requirements for accompanying disk: Windows: Windows 95 or higher; 266 MHz Pentium II processor or greater; 16 MB or more of installed RAM (32 MB recommended) ; 10 MB free hard disk space ; 2X or faster CD-ROM drive ; 800 x 600 monitor or larger ; Tru Color display recommended. Macintosh: MAC OS 9 or higher ; 120 MHz PowerPC ; 64 MB or more of installed RAM ; 10 MB free hard disk space ; 2X or faster CD-ROM drive ; 800 x 600 monitor or larger ; Thousands of Colors display recommended.