Immunization advocacy guidelines and tips -- The technician's role in pharmacy-based immunization delivery -- Pharmacy-based immunization-delivery and workflow models -- Marketing immunization services -- Creating standing orders and protocols -- Subcutaneous and intramuscular vaccine delivery--supplies and administration -- Vaccine storage and handling -- Management of adverse events and emergencies -- Infection control in the pharmacy setting -- Record keeping and documentation -- Billing for the vaccine product and administration -- Active involvement as an immunization provider -- Vaccine delivery in off-site clinics -- Vaccine reminder systems -- Travel health and vaccination clinics -- Staying informed -- Frequently asked questions about immunizations -- Vaccine product information -- Immunization schedules.