Advance directives -- The importance of conversations about end-of-life care -- The do not resuscitate order (DNR) -- Hospice -- Laughter is good medicine -- The hospice team -- Managing pain and uncomfortable symptoms -- Attitudes and choices -- What's it like to die? -- Listen -- Doctors are human too -- The pleasure diet -- Forgiveness -- Letting go -- The last hurrah -- Extraodinary events -- Funeral plans -- Ethical wills.