Title Going lean : busting barriers to patient flow / Amy C. Smith, Robert Barry, Clifford E. Brubaker.

Publication Info.	Chicago, IL : Health Administration Press, [2008]
	©2008

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Rocky Hill - Downloadable Materials	EBSCO Ebook	Downloadable
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Description	1 online resource (xiv, 191 pages) : illustrations.
Series	American College of Healthcare Executives management series
	Management series (Ann Arbor, Mich.)
Bibliography	Includes bibliographical references.
Contents	The Lean method -- Capacity, backlogs, and scheduling -- Simple patient-flow examples -- Call center: a success story -- Outpatient laboratory: a success story -- Back pain clinic: a success story -- Women's center: a success story -- The Lean general hospital -- Emergency department -- Laboratories -- Admissions -- Surgery -- Inpatient care -- External benchmarking: a success story -- Infection reduction: a success story -- Discharge -- The cash cycle -- Long-term-care facilities.
Subject	Health facilities -- Administration.
	Hospital care -- Quality control.
	Total quality management.
	Patient satisfaction.
	Hospital utilization.
	Health Facility Administration.
	Hospital Administration -- methods.
	Hospital-Patient Relations.
	Hospitalization.
	Quality Control.
	Total Quality Management.
	MEDICAL -- Administration.
	MEDICAL -- Practice Management & Reimbursement.
	Health facilities -- Administration. (OCoLC)fst00952952
	Hospital care -- Quality control. (OCoLC)fst00960954
	Hospital utilization. (OCoLC)fst00961078
	Patient satisfaction. (OCoLC)fst01055027
	Total quality management. (OCoLC)fst01153015
Added Author	Barry, Robert, 1938 December 29-
	Brubaker, Cliff.
Other Form:	Print version: Smith, Amy C., 1964- Going lean. Chicago : Health Administration Press, ©2008 9781567932812 (DLC) 2007035574 (OCoLC)168718560
ISBN	9781441636133 (electronic bk.)
	1441636137 (electronic bk.)

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Title Going lean : busting barriers to patient flow / Amy C. Smith, Robert Barry, Clifford E. Brubaker.

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