Health care : overview of change and complexity -- Home care : what is home healthcare and home care comprised of exactly? -- What makes home care the most unique practice setting? -- Becoming a home care clinician or manager : information needed for success -- The environment of care : the home and community interface -- The fundamentals : the interface of law, regulation, and quality -- The home visit : the important unit of care -- Documentation of care and related processes -- Where to from here? or Welcome to the most exciting healthcare setting there is! -- Home care and hospice/palliative care organizations/associations -- Resources for clinicians and patient/caregiver education -- Home health & Hospice MAC areas -- Medicare benefit policy manual : Chapter 7--Home health services.