Problem drinker or alcoholic? A framework for diagnosing alcohol abuse -- Development of alcohol abuse: four aspects -- Dealing with denial -- Conducting the diagnostic interview -- Creating a treatment plan -- Treating the individual -- Counseling children of alcoholics -- Working with the family: interview and treatment -- Substance abuse in the workplace -- Afterword: The evolution of an attitude -- Resource A: Alcoholics anonymous: twelve steps -- Resource B: Drug use: stages, patterns, and observable effects.