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Book Cover
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BookBook
Author Block, Peter, 1939-

Title Flawless consulting : a guide to getting your expertise used / Peter Block ; illustrated by Janis Nowlan.

Publication Info. San Francisco : Jossey-Bass/Pfeiffer, [2000]
©2000
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Copies

Location Call No. Status
 Glastonbury, Welles-Turner Memorial Library - Adult Department  001 BLOCK    Check Shelf
 Simsbury Public Library - Non Fiction  658.4602 BLOCK    Check Shelf
 University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location  658.46 B651F    Check Shelf
Edition Second edition.
Description xxvii, 371 pages : illustrations ; 24 cm
Bibliography Includes bibliographical references (pages 368-370).
Contents A consultant by any other name -- Techniques are not enough -- Flawless consulting -- Contracting overview -- The contracting meeting -- The agonies of contracting -- The internal consultant -- Understanding resistance -- Dealing with resistance -- From diagnosis to discovery -- Getting the data -- Whole-system discovery -- Preparing for feedback -- Managing the feedback meeting -- Implementation -- Strategies for engagement -- Some tools for engagement -- Ethics and the shadow side of consulting -- The heart of the matter -- Another checklist you can use.
Subject Business consultants.
Consultants -- Popular Works.
Organization and Administration -- Popular Works.
ISBN 0787948039 (acid-free paper)
9780787948030 (acid-free paper)
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