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BookBook
Author O'Toole, Gjyn.

Title Communication : core interpersonal skills for health professionals / Gjyn O'Toole.

Publication Info. Sydney : Churchill Livingstone/Elsevier, [2012]
©2012

Copies

Location Call No. Status
 University of Saint Joseph: Pope Pius XII Library - Reference Material  PHARM W 62 O88C 2012    In-Library Use Only
Edition 2nd ed.
Description xvii, 369 pages : illustrations ; 25 cm
Note "Evolve learning system resources."
Previously published: Chatswood, N.S.W. : Churchill Livingstone, 2008.
Bibliography Includes bibliographical references and index.
Contents 1. Defining effective communication for health professionals -- 2. The overall goal of communication for health professionals -- 3. The specific goals of communication for health professionals: 1 -- 4. The specific goals of communication for health professionals: 2 -- 5. Awareness of and need for reflective practice -- 6. Awareness of self -- 7. Awarness of how personal assumptions affect communication -- 8. Awareness of the 'person/s' -- 9. Awareness of listening to facilitate person/s-centered communication -- 10. Awareness of different environments that can affect communication -- 11. Communication with the hold person/s -- 12. Non-verbal communication -- 13. Conflict and communication -- 14. Culturally competent communication -- 15. Communicating with indigenous peoples -- 16. Misunderstandings and communication -- 17. Ethical communication -- 18. Remote communication.
Subject Communication.
Cultural Competency.
Professional-Family Relations.
Professional-Patient Relations.
Communication in medicine.
Medical personnel and patient.
Interpersonal communication.
Communication in medicine. (OCoLC)fst00870205
Interpersonal communication. (OCoLC)fst00977344
Medical personnel and patient. (OCoLC)fst01014481
ISBN 9780729541008 (paperback)
0729541002 (paperback)
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