Introduction: Verbal communications at work: what to say and how to say it to get your point across -- Lesson 1: Consider your audience -- Lesson 2: Hone in on what you need to say -- Lesson 3: Listening is an important part of communicating -- Course Summary.
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Summary
"This tutorial will provide guidance to help make sure that when you speak, people listen. Learn how to take everyone's needs into account, be concise, be a great listener, and ask the right questions." -- Provided by publisher.
System Details
System requirements: Windows 8: current versions of Firefox or Chrome; Windows 10: Microsoft Edge, or current versions of Firefox or Chrome; Mac OS X: current versions of Safari, Firefox, or Chrome; JavaScript and cookies enabled.