Title Outcomes assessment in your library / Peter Hernon, Robert E. Dugan.

Publication Info.

Chicago : American Library Association, 2002.

Copies

Location	Call No.	Status
University of Saint Joseph: Pope Pius XII Library - Reference Material	Ref. Library Staff	In-Library Use Only

Edition	First edition.
Description	xi, 191 pages : illustrations ; 28 cm
Bibliography	Includes bibliographical references (pages 186-187) and index.
Contents	1. A new day is here -- 2. Assessment plans, reports, and guides in institutions of higher education -- 3. Developing an assessment plan for measuring student learning outcomes -- 4. Information literacy assessment efforts of some academic libraries -- 5. Moving public libraries toward outcomes assessment -- 6. Outcomes as a type of assessment -- 7. The research process -- 8. Evidence demonstrating the achievement of outcomes -- 9. Service quality and satisfaction -- 10. Making a commitment to accountability and learning outcomes assessment.
Summary	Provides data collection tools for measuring both learning and research outcomes that link outcome to satisfaction. Will enable user to plan an outcome strategy for the library that is in line with accrediting guidelines; to execute a plan by identifying user needs, collecting and analyzing data and presenting your findings and measure the value of the services being provided and identify areas for improvement.
Subject	Academic libraries -- United States -- Evaluation.
	Universities and colleges -- Accreditation -- United States.
	Competency-based education -- United States.
	Library Services. (DNLM)D007999
	Libraries. (DNLM)D007990
	Universities. (DNLM)D014495
	Evaluation Studies as Topic. (DNLM)D005069
	Accreditation. (DNLM)D000068
	United States. (DNLM)D014481
	Academic libraries -- Evaluation. (OCoLC)fst00795036
	Competency-based education. (OCoLC)fst00871437
	Universities and colleges -- Accreditation. (OCoLC)fst01161602
	United States. (OCoLC)fst01204155
	Amerika Haus Berlin Video Lending Library. (DE-588)5225813-0
	Bibliotheekonderzoek.
	Gebruikersonderzoek.
	Benutzerservice. (DE-588)4514270-1
	Effizienzmessung. (DE-588)4151076-8
	Bibliothek.
	Vetenskapliga bibliotek -- Förenta staterna.
Added Author	Dugan, Robert E., 1952-
Cover Title	Action plan for outcomes assessment in your library
ISBN	0838908136 (alkaline paper)
	9780838908136 (alkaline paper)

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Title Outcomes assessment in your library / Peter Hernon, Robert E. Dugan.

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