Edition |
First edition. |
Description |
viii, 270 pages ; 25 cm |
Bibliography |
Includes bibliographical references and index. |
Summary |
The charismatic, accessible, and down-to-earth CEO of Dunkin' Brands (Dunkin' Donuts, Baskin-Robbins) shows how positive pushback--the discipline of "questioning everything without trashing anyone"--provides a unique, results-oriented way to lead an organization to prosperity. |
Contents |
The fundamental why: Joanna's question -- Challenge starts with a spark: questioning the status quo -- Leaders must model: Paul takes a stand -- Overcoming challenge aversion: the difference between Dad, Socrates, and Blockbuster -- Developing people for challenge: why Allen Sheppard kept a "light grip on the throat" -- Setting the rules of engagement: how we launched K-cups -- Ask me anything: sixty coffee chats and counting -- Outsider input: bankers, media, students, and the Tom Hagen model -- The personal nudge: jumping off cliffs when you're not really n the mood -- The negative normative: lessons from the football pitch -- Global expressions: Stroopwafels, Pork floss, and lager for breakfast -- Overcommunicate: on blenders, strategy, and alligators -- Cycles within cycles: freak-outs, slow laps, anticipation, and the Belichek reset -- The social value of challenge -- A checklist for creating a challenge culture. |
Subject |
Travis, Nigel.
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Corporate culture.
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Businessmen -- United States -- Biography.
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Businessmen. (OCoLC)fst00842951
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Corporate culture. (OCoLC)fst00879624
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United States. (OCoLC)fst01204155
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Genre/Form |
Biography. (OCoLC)fst01423686
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Autobiographies.
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ISBN |
9781541762145 (hardcover ;) (alk. paper) |
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1541762142 |
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9781541762152 (ebook ;) (alk. paper) |
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