| Edition |
First edition. |
| Description |
viii, 270 pages ; 25 cm |
| Bibliography |
Includes bibliographical references and index. |
| Summary |
The charismatic, accessible, and down-to-earth CEO of Dunkin' Brands (Dunkin' Donuts, Baskin-Robbins) shows how positive pushback--the discipline of "questioning everything without trashing anyone"--provides a unique, results-oriented way to lead an organization to prosperity. |
| Contents |
The fundamental why: Joanna's question -- Challenge starts with a spark: questioning the status quo -- Leaders must model: Paul takes a stand -- Overcoming challenge aversion: the difference between Dad, Socrates, and Blockbuster -- Developing people for challenge: why Allen Sheppard kept a "light grip on the throat" -- Setting the rules of engagement: how we launched K-cups -- Ask me anything: sixty coffee chats and counting -- Outsider input: bankers, media, students, and the Tom Hagen model -- The personal nudge: jumping off cliffs when you're not really n the mood -- The negative normative: lessons from the football pitch -- Global expressions: Stroopwafels, Pork floss, and lager for breakfast -- Overcommunicate: on blenders, strategy, and alligators -- Cycles within cycles: freak-outs, slow laps, anticipation, and the Belichek reset -- The social value of challenge -- A checklist for creating a challenge culture. |
| Subject |
Travis, Nigel.
|
|
Corporate culture.
|
|
Businessmen -- United States -- Biography.
|
|
Businessmen. (OCoLC)fst00842951
|
|
Corporate culture. (OCoLC)fst00879624
|
|
United States. (OCoLC)fst01204155
|
| Genre/Form |
Biography. (OCoLC)fst01423686
|
|
Autobiographies.
|
| ISBN |
9781541762145 (hardcover ;) (alk. paper) |
|
1541762142 |
|
9781541762152 (ebook ;) (alk. paper) |
|
