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Book Cover
book
BookBook
Author Gardenswartz, Lee.

Title Managing diversity in health care / Lee Gardenswartz, Anita Rowe.

Publication Info. San Francisco : Jossey-Bass Publishers, [1998]
©1998

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Location Call No. Status
 University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location  362.1089 G218M    Check Shelf
Edition First edition.
Description xxv, 271 pages ; 24 cm
Contents Why diversity is good for business : marketplace and workforce issues -- The dimensions of health care diversity -- The truth about cultural programming -- Achieving practical cultural literacy -- Improving communication in diverse environments -- Removing stereotypes that block high-quality care -- The diversity leadership challenge -- Overcoming barriers to change -- Creative organizational problem solving.
Bibliography Includes bibliographical references (pages [221]-244) and index.
Subject Transcultural medical care -- United States.
Minorities -- Medical care -- United States.
Minorities -- Health and hygiene -- United States.
Delivery of Health Care -- United States.
Minority Groups -- United States.
Cross-Cultural Comparison.
Health Services -- United States.
Added Author Rowe, Anita, 1946-
ISBN 0787940410 alkaline paper
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