Title Lean six sigma for hospitals : simple steps to fast, affordable, and flawless healthcare / Jay Arthur.

Publication Info.	New York : McGraw-Hill, [2011]
	©2011

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Location	Call No.	Status
University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location	362.11 A788L	Check Shelf

Description	xx, 348 pages ; 23 cm
Bibliography	Includes bibliographical references (pages 333-336) and index.
Summary	"Lean Six Sigma for Hospitals explains how to use tested LSS methods and tools to achieve the goals of better, faster, and cheaper healthcare. These strategies follow the patient from the front door of the hospital or emergency room all the way through discharge, examining key aspects of patient flow and quality and also follow the trail of billing and collections to discover major leaks in cash flow. The book emphasizes both the clinical and operational sides, so the 'three demons of healthcare': delay, defects, and deviation, can be reduced"--Provided by publisher.
Contents	Simple steps to a faster hospital -- Lean for acclerated patient flow -- Simple steps to a better hospital -- Reducing defects with six sigma -- Simple steps to a cheaper (more profitable) hospital -- Six sigma for hospitals -- Excel power tools for lean six sigma -- Is there an improvement project in my data? -- Sustaining improvement -- Laser-focused process innovation -- Statistical tools for lean six sigma -- Implementing lean six sigma in hospitals.
Subject	Hospitals -- Administration.
	Organizational effectiveness.
	Medical care -- Quality control.
	Total quality management.
	Hospital Administration -- methods.
	Efficiency, Organizational.
	Quality of Health Care -- organization & administration.
	Total Quality Management -- methods.
	Hastaneler -- İdaresi.
	Örgütsel etkinlik.
	Tıbbi bakım -- Kalite kontrolü.
	Toplam kalite yönetimi.
	Hospitals -- Administration. (OCoLC)fst00961176
	Medical care -- Quality control. (OCoLC)fst01013833
	Organizational effectiveness. (OCoLC)fst01047852
	Total quality management. (OCoLC)fst01153015
ISBN	9780071753258 (paperback;) (acid-free paper)
	0071753257 (paperback;) (acid-free paper)

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Title Lean six sigma for hospitals : simple steps to fast, affordable, and flawless healthcare / Jay Arthur.

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