Social engineering : how crowdmasters, phreaks, hackers, and trolls created a new form of manipulative communication / Robert W. Gehl and Sean T. Lawson.
Includes bibliographical references (pages 279-317) and index.
Summary
"From the phone phreaks of the 1970s to Anonymous, how how hackers deploy persuasion, helpfulness, manipulation, and deception to gain access to sensitive information"-- Provided by publisher.