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Book Cover
Author Lundin, Stephen C., 1941- author.

Title Fish! : la eficacia de un equipo radica en su motivación / Stephen C. Lundin, Harry Paul, y John Christensen ; prefacio de Ken Blanchard, Ph.D. ; traducción, Mila Martínez Giner.

Publication Info. Barcelona : Ediciones Urano, 2015.


Location Call No. Status
 New Britain, Main Library - Foreign Language  SP 650.1 L97    Check Shelf
Edition 1.a edición.
Description 122 pages ; 22 cm.
Series Empresa activa
Empresa activa.
Note At head of title on cover: ¡Revisada y con más energía!
"Leer, aplicar, repetir"--Cover.
Translation of: Fish! : a remarkable way to boost morale and improve results.
Summary "Se trata de una nueva edición de uno de los libros de empresa mas importantes del siglo XXI y que se ha convertido en un clasico imprescindible sobre la importancia del trabajo en equipo y la motivación. Ademas de la historia del libro original sobre el famoso mercado de Pikes Place en Seattle, en esta edición ampliada y reenergizada, los autores han agregado tres breves historias reales mas de empresas que han aplicado la filosofia Fish!. De esta forma se puede ver la aplicabilidad de esta forma de gestionar en distintos ambitos y lugares. Un libro imprescindible para quienes tengan que gestionar personas,"
Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Down the street from her office is Seattle's very real Pike Place Fish, a world famous market that is wildly successful thanks to its fun, bustling, joyful atmosphere and great customer service. By applying ingeniously simple lessons learned form the actual Pike PLace fishmongers, our manager discovers how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing today's most pressing work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to anyone in any sector of any organization, Fish! offers wisdom that tis easy to grasp, instantly applicable, and profound--the hallmarks of a true business classic.
Language In Spanish. En español.
Subject Employee motivation.
Customer services.
Motivación de los empleados.
Servicios de atencíon al cliente.
Customer services. (OCoLC)fst00885545
Employee motivation. (OCoLC)fst00909027
Genre/Form Spanish language materials.
Materiales en español.
Added Author Paul, Harry, 1950- author.
Christensen, John, 1959- author.
Blachard, Ken, author of preface.
Martínez Giner, Mila, translator.
Added Title Fish! Spanish
ISBN 9788492921256
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