LEADER 00000cam  2200757Ki 4500 
001    ocn918892863 
003    OCoLC 
005    20170728074951.4 
006    m     o  d         
007    cr cnu---unuuu 
008    150818s2014    ilua    ob    001 0 eng d 
019    961577114|a962700014 
020    9780838994962|q(electronic bk.) 
020    0838994962|q(electronic bk.) 
020    9780838994955|q(electronic bk.) 
020    0838994954|q(electronic bk.) 
035    (OCoLC)918892863|z(OCoLC)961577114|z(OCoLC)962700014 
040    N$T|beng|erda|epn|cN$T|dYDXCP|dEBLCP|dTEFOD|dAGLDB|dMOR
       |dCCO|dPIFAG 
043    n-us---|an-cn--- 
049    GTKE 
050  4 Z675.U5|bQ35 2014eb 
082 04 025.5/87|223 
084    24,1|2ssgn 
245 04 The quality infrastructure :|bmeasuring, analyzing, and 
       improving library services /|cedited by Sarah Anne Murphy.
264  1 Chicago :|bAmerican Library Association,|c2014. 
300    1 online resource (xiii, 186 pages) :|billustrations 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
504    Includes bibliographical references and index. 
505 0  From user needs to organizational performance : twenty 
       years of assessment at the University of Washington 
       Libraries / Steve Hiller and Stephanie Wright -- Tracking 
       our performance : assessment at the University of Virginia
       Library / Lynda S. White -- The implementation and 
       evolution of quality management in the University of 
       Arizona Libraries / Chestalene Pintozzi -- Committed to 
       quality : Syracuse University Library's Program Management
       Center / Terriruth Carrier and Nancy B. Turner -- Thriving
       through organizational agility : the NIST Information 
       Services Office's Baldrige journey / Barbara P. Silcox, 
       Mary-Deirdre Coraggio, Susan Makar, and Mylene Ouimette --
       Pursuing organizational performance excellence : the Emory
       University Libraries' journey / Xuemao Wang and Emily 
       Thornton -- The development of an evaluation and 
       assessment program for the Ontario Council of University 
       Libraries / Dana Thomas and Kate Davis -- Creating analyst
       positions in an academic library : the UC-San Diego 
       example / Kymberly Anne Goodson and Daniel Suchy -- Kansas
       State University Libraries' Office of Library Planning and
       Assessment / Laurel Ann Littrell -- Building an assessment
       program in the Liberal Arts College Library / Lucretia 
       McCulley -- Developing a library assessment program at 
       Washington University in St. Louis / Carol Mollman. 
588 0  Print version record. 
650  0 Academic libraries|zUnited States|xEvaluation|vCase 
       studies. 
650  0 Research libraries|zUnited States|xEvaluation|vCase 
       studies. 
650  0 Public services (Libraries)|xEvaluation|vCase studies. 
650  0 Libraries|xQuality control|vCase studies. 
650  0 Library administration|zUnited States|vCase studies. 
650  0 Library administration|zCanada|vCase studies. 
650  0 Academic libraries|xEvaluation|xfast|y(OCoLC)fst00795036. 
650  0 Bibliotheksverwaltung|xgnd. 
650  0 Libraries|xQuality control|xfast|y(OCoLC)fst00997430. 
650  0 Library administration|xfast|y(OCoLC)fst00997606. 
650  0 Public services (Libraries)|xEvaluation|xfast
       |y(OCoLC)fst01083043. 
650  0 Qualitätskontrolle|xgnd. 
650  0 Research libraries|xEvaluation|xfast|y(OCoLC)fst01095347. 
650  7 Academic libraries|xEvaluation.|2fast|0(OCoLC)fst00795036 
650  7 Libraries|xQuality control.|2fast|0(OCoLC)fst00997430 
650  7 Library administration.|2fast|0(OCoLC)fst00997606 
650  7 Public services (Libraries)|xEvaluation.|2fast
       |0(OCoLC)fst01083043 
650  7 Research libraries|xEvaluation.|2fast|0(OCoLC)fst01095347 
650  7 Bibliotheksverwaltung.|2gnd 
650  7 Qualitätskontrolle.|2gnd 
650  7 LANGUAGE ARTS & DISCIPLINES / Library & Information 
       Science / General.|2bisacsh 
651  0 Canada|xfast|y(OCoLC)fst01204310. 
651  0 United States|xgnd. 
651  0 United States|xfast|y(OCoLC)fst01204155. 
651  7 Canada.|2fast|0(OCoLC)fst01204310 
651  7 United States.|2fast|0(OCoLC)fst01204155 
651  7 United States.|2gnd 
655  7 Case studies.|2fast|0(OCoLC)fst01423765 
700 1  Murphy, Sarah Anne,|eeditor. 
776 08 |iPrint version:|tQuality infrastructure|z9780838911730
       |w(DLC)  2013005034|w(OCoLC)833630040 
914    ocn918892863 
994    92|bGTK