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Subjects (1-3 of 3)
Public Services Libraries United States Evaluation
1
Book
Assessing service quality : satisfying the expectations of library customers
Hernon, Peter.
Chicago : American Library Association, 1998. 1998
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Call No.
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Bristol, Main Library - Reference Material
OFFICE RE025.5 H43
In-Library Use Only
2
Bestseller
Assessing service quality : satisfying the expectations of library customers
Hernon, Peter.
Chicago : ALA Editions, an imprint of the American Library Association, 2015. 2015
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Rocky Hill - Downloadable Materials
EBSCO Ebook
Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
3
Book
Demonstrating results : using outcome measurement in your library
Rubin, Rhea Joyce.
Chicago : American Library Association, ©2006. 2006
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Website
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University of Saint Joseph: Pope Pius XII Library - Reference Material
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