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Subjects (1-6 of 6)
Public Services Libraries Evaluation
1
book
BookBook
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Assessing service quality : satisfying the expectations of library customers


Hernon, Peter.
Chicago : American Library Association, 1998. 1998

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Location Call No. Status
 Bristol, Main Library - Reference Material  OFFICE RE025.5 H43    In-Library Use Only
2
Bestseller
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Assessing service quality : satisfying the expectations of library customers


Hernon, Peter.
Chicago : ALA Editions, an imprint of the American Library Association, 2015. 2015

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 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
3
book
BookBook
Book Cover

Demonstrating results : using outcome measurement in your library


Rubin, Rhea Joyce.
Chicago : American Library Association, ©2006. 2006

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Location Call No. Status
 University of Saint Joseph: Pope Pius XII Library - Reference Material  Ref. Library Staff    In-Library Use Only
4
book
BookBook
Book Cover

Getting started with evaluation


Hernon, Peter, author.
Chicago : ALA Editions, an imprint of the American Library Association, 2014. 2014

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Copies

Location Call No. Status
 New Britain, Main Library - Non Fiction  025.1 H43    Check Shelf
 University of Saint Joseph: Pope Pius XII Library - Reference Material  Ref. Library Staff    In-Library Use Only
 University of Saint Joseph: Pope Pius XII Library - Reference Material  Ref. Library Staff c.2  In-Library Use Only
5
Bestseller
BestsellerE-Book
Book Cover

Getting Started with Evaluation


Hernon, Peter, author.
Chicago : American Library Association, 2014. 2014

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Copies

Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
6
Bestseller
BestsellerE-Book
Book Cover

The quality infrastructure : measuring, analyzing, and improving library services



Chicago : American Library Association, 2014. 2014

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Copies

Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
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