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Subjects (1-33 of 33)
Public Services Libraries
1
book
BookBook
Book Cover

At the library


Alexander, Heather, 1967- author.
Tulsa, OK : Kane Miller, a division of EDC Publishing, 2019. 2019

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Location Call No. Status
 Newington, Lucy Robbins Welles Library - Children's Department  SHINE-A-LIGHT ALEXANDER    Check Shelf
2
book
BookBook
Book Cover

Creating the customer-driven library : building on the bookstore model


Woodward, Jeannette A.
Chicago : American Library Association, 2005. 2005

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Location Call No. Status
 Wethersfield Public Library - Non Fiction  025.3 WOODWARD    Check Shelf
3
DVD
DVDDownloadable Video
Book Cover

Customer service basics.



[San Francisco, California, USA] : Kanopy Streaming, 2014. 2014

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Location Call No. Status
 Bloomfield - Downloadable Materials  Kanopy Video    Downloadable
Bloomfield cardholders click here to access this title from Kanopy
 Farmington - Downloadable Materials  Kanopy Video    Downloadable
Farmington cardholders click here to access this title from Kanopy
 Simsbury - Downloadable Materials  Kanopy Video    Downloadable
Simsbury cardholders click here to access this title from Kanopy
There are additional copies/volumes of this item
4
Bestseller
BestsellerE-Book
Book Cover

Customer service in libraries : best practices



Lanham, Md. : Scarecrow Press, 2013. 2013

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Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
5
Bestseller
BestsellerE-Book
Book Cover

Equity and excellence in the public library : why ignorance is not our heritage


Usherwood, Bob.
Aldershot, England ; Burlington, VT : Ashgate Pub., [2007] 2007

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Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
6
book
BookBook
Book Cover

Gather 'round the table : food literacy programs, resources, and ideas for libraries


Dodge, Hillary, author.
Chicago : ALA Editions, 2020. 2020

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Copies

Location Call No. Status
 Farmington, Main Library - Adult New Materials  025.52 DOD    Check Shelf
7
book
BookBook
Book Cover

Healthy living at the library : programs for all ages


Lenstra, Noah, author.
Santa Barbara, California : Libraries Unlimited, an imprint of ABC-CLIO LLC, [2020] 2020

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Location Call No. Status
 Bristol, Manross Branch - Library Office  OFFICE 025.5 LENSTRA    In-Library Use Only
8
book
BookBook
Book Cover

How to give your users the LIS services they want


Pantry, Sheila.
London : Facet, 2009. 2009

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Location Call No. Status
 Windsor, Main Library - Adult Department  025.52 PA    Check Shelf
9
book
BookBook
Book Cover

It comes with the territory : handling problem situations in libraries


Turner, Anne M., 1941-
Jefferson, N.C. : McFarland, [1993] 1993

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Copies

Location Call No. Status
 Windsor Locks Public Library - Reference Material  REF 025.5 TUR    In-Library Use Only
10
book
BookBook
Book Cover

It comes with the territory : handling problem situations in libraries


Turner, Anne M., 1941-
Jefferson, N.C. : McFarland & Co., [2004] 2004

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Location Call No. Status
 New Britain, Main Library - Non Fiction  025.56 T85    Check Shelf
 Wethersfield Public Library - Non Fiction  025.5 TURNER    Check Shelf
11
Bestseller
BestsellerE-Book
Book Cover

Leading libraries : how to create a service culture


VanDuinkerken, Wyoma, author.
Chicago : American Library Association, 2015. 2015

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Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
12
book
BookBook
Book Cover

Lean library management : eleven strategies for reducing costs and improving customer services


Huber, John J., 1958-
New York : Neal-Schuman Publishers, [2011] 2011

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Location Call No. Status
 West Hartford, Noah Webster Library - Library Office  R OFFICE 025.1 HUBER    In-Library Use Only
 Wethersfield Public Library - Non Fiction  025.1 HUBER    Missing
13
book
BookBook
Book Cover

Copies

Location Call No. Status
 Berlin-Peck Memorial Library - New Materials  021.2 DOWD    Check Shelf
 East Hartford, Raymond Library - Reference Material  REF 021.2 DOWD    In-Library Use Only
 Enfield, Pearl Street Branch Library - Reference Material  REF 025.1 DOW    In-Library Use Only
There are additional copies/volumes of this item
14
book
BookBook
Book Cover

The library innovation toolkit : ideas, strategies, and programs



Chicago : ALA Editions, an imprint of the American Library Association, 2015. 2015

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Location Call No. Status
 Bristol, Main Library - Library Office  OFFICE 025.1 LIBRARY    Check Shelf
 South Windsor Public Library - Non Fiction  PROF. COL. 025.1 M73L    Check Shelf
 Windsor Locks Public Library - Reference Material  STAFF REF 025.1 LIB    In-Library Use Only
15
Bestseller
BestsellerE-Book
Book Cover

The library innovation toolkit : ideas, strategies, and programs



Chicago : ALA Editions, an imprint of the American Library Association, 2015. 2015

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Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
16
Bestseller
BestsellerE-Book
Book Cover

Library user metaphors and services : how librarians look at their users


Johannsen, Carl Gustav, author.
Berlin : De Gruyter Saur, ©2015. 2015

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Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
17
book
BookBook
 

The little book of big ideas : Inspiration and innovation from CRLC Libraries



Windsor, Conn. : Capitol Region Library Council, 2003.  

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Location Call No. Status
 South Windsor Public Library - Director's Office  R027 L72    In-Library Use Only
 South Windsor Public Library - Non Fiction  PROF CL 027 L72    Check Shelf
18
Bestseller
BestsellerE-Book
Book Cover

Makerspaces : top trailblazing projects


Bagley, Caitlin A., author.
Chicago, Illinois : ALA TechSource, 2014. 2014

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Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
19
Bestseller
BestsellerE-Book
Book Cover

New routes to library success : 100+ ideas from outside the stacks


Doucett, Elisabeth, author.
Chicago : ALA Editions, An imprint of the American Library Association, 2015. 2015

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Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
20
book
BookBook
Book Cover

Picture booktalks to perform : selected picture books published 1988-1992



O'Fallon, MO : Book Lures, [1992] 1992

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Copies

Location Call No. Status
 Bristol, Main Library - Children's Department  OFFICE J021.7 P    In-Library Use Only
21
book
BookBook
Book Cover

Copies

Location Call No. Status
 Berlin-Peck Memorial Library - Non Fiction  027.42 PIVOTING    Check Shelf
22
book
BookBook
Book Cover

The pleasures of reading : a booklover's alphabet


Ross, Catherine Sheldrick.
Santa Barbara, CA : Libraries Unlimited, An imprint of ABC-CLIO, LLC, [2014] 2014

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Copies

Location Call No. Status
 Bloomfield, Prosser Library - Adult Department  028.9 ROS    Storage
23
book
BookBook
Book Cover

The purpose-based library : finding your path to survival, success, and growth


Huber, John J., 1958- author.
Chicago : ALA Neal-Schuman, An imprint of the American Library Association, 2015. 2015

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Location Call No. Status
 Mansfield, Main Library - Adult Nonfiction  025.1 HUBER    Check Shelf
24
Bestseller
BestsellerE-Book
Book Cover

The purpose-based library : finding your path to survival, success, and growth


Huber, John J., 1958- author.
Chicago : ALA Neal-Schuman, An imprint of the American Library Association, 2015. 2015

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Copies

Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
25
DVD
DVDDownloadable Video
Book Cover

Putting customers first.



[San Francisco, California, USA] : Kanopy Streaming, 2014. 2014

Rating:

 

Copies

Location Call No. Status
 Bloomfield - Downloadable Materials  Kanopy Video    Downloadable
Bloomfield cardholders click here to access this title from Kanopy
 Farmington - Downloadable Materials  Kanopy Video    Downloadable
Farmington cardholders click here to access this title from Kanopy
 Simsbury - Downloadable Materials  Kanopy Video    Downloadable
Simsbury cardholders click here to access this title from Kanopy
There are additional copies/volumes of this item
26
book
BookBook
Book Cover

Putting the user first : 30 strategies for transforming library services


McDonald, Courtney Greene.
Chicago : Association of College and Research Libraries, a division of the American Library Association, 2014. 2014

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Location Call No. Status
 Bristol, Main Library - Library Office  OFFICE 025.5 MCDONALD    In-Library Use Only
 University of Saint Joseph: Pope Pius XII Library - Reference Material  Ref. Library Staff    DUE 01-23-24 Billed
27
book
BookBook
Book Cover

Raising the tech bar at your library : improving services to meet user needs


Taylor, Nick D., author.
Santa Barbara, California : Libraries Unlimited, an imprint of ABC-CLIO, LLC, [2017] 2017

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Location Call No. Status
 Windsor, Main Library - Adult Department  020.285 TA    Check Shelf
28
book
BookBook
Book Cover

Reading matters : what the research reveals about reading, libraries, and community


Ross, Catherine Sheldrick.
Westport, Conn. : Libraries Unlimited, 2006. 2006

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Copies

Location Call No. Status
 Enfield, Main Library - Adult Department  028.9 ROSS    Check Shelf
29
Bestseller
BestsellerE-Book
Book Cover

Reading still matters : what the research reveals about reading, libraries, and community


Ross, Catherine Sheldrick, author.
Santa Barbara, California : Libraries Unlimited, an imprint of ABC-CLIO, LLC, [2018] 2018

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Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
30
book
BookBook
Book Cover

Responding to rapid change in libraries : a user experience approach


Bignoli, Callan, author.
Chicago : ALA Editions, 2021. 2021

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Copies

Location Call No. Status
 Middletown, Russell Library - Office  OFF 027 BER    In-Library Use Only
31
DVD
DVDDownloadable Video
Book Cover

Rethinking the call number.



[San Francisco, California, USA] : Kanopy Streaming, 2014. 2014

Rating:

 

Copies

Location Call No. Status
 Bloomfield - Downloadable Materials  Kanopy Video    Downloadable
Bloomfield cardholders click here to access this title from Kanopy
 Farmington - Downloadable Materials  Kanopy Video    Downloadable
Farmington cardholders click here to access this title from Kanopy
 Simsbury - Downloadable Materials  Kanopy Video    Downloadable
Simsbury cardholders click here to access this title from Kanopy
There are additional copies/volumes of this item
32
Bestseller
BestsellerE-Book
Book Cover

Transforming libraries, building communities : the community-centered library


Edwards, Julie Biando.
Lanham : The Scarecrow Press, Inc., [2013] 2013

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Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
33
book
BookBook
Book Cover

Useful, usable, desirable : applying user experience design to your library


Schmidt, Aaron, 1978-
Chicago : ALA Editions, an imprint of the American Library Association, [2014] 2014

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Copies

Location Call No. Status
 Avon Free Public Library - Adult Department  025.1 SCHMIDT    Check Shelf
 East Hartford, Raymond Library - Reference Material  REF 025.1 SCHMIDT    In-Library Use Only
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