Title Demonstrating results : using outcome measurement in your library / Rhea Joyce Rubin for the Public Library Association.

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Location	Call No.	Status
University of Saint Joseph: Pope Pius XII Library - Reference Material	Ref. Library Staff	In-Library Use Only

Description	xvi, 160 pages : illustrations ; 28 cm.
Series	PLA results series
	PLA results series.
Bibliography	Includes bibliographical references and index.
Contents	What, when, and why of outcome measurement -- Determine outcomes -- Make the outcomes measurable -- Design the data plan -- Prepare for implementation -- Make the most of your results.
Summary	"According to New Planning for Results trainer Rubin, outcome measurement lets libraries evaluate how they affect their users' quality of life. This latest addition to the PLA-sponsored Results Series uses familiar task breakdowns along with key terms in a step-by-step, service-oriented format so that readers can master the outcome measurement process as they enhance library programs using evaluation techniques." "Using the 14 step-by-step customizable workforms, libraries can gather and interpret statistically accurate data to demonstrate outcomes and attract funding. Applying these concepts in examples and in two running case studies - an Internet class for seniors and a tutoring program for teen mothers - brings the model to life. Six "tool kits" include tips on creating evaluations, coding data, and selecting a sample."--Jacket.
Subject	Library planning.
	Library planning -- United States.
	Public libraries -- Planning.
	Public libraries -- United States -- Planning.
	Public services (Libraries) -- Evaluation.
	Public services (Libraries) -- United States -- Evaluation.
	Library planning. (OCoLC)fst00997877
	Public libraries -- Planning. (OCoLC)fst01082700
	Public services (Libraries) -- Evaluation. (OCoLC)fst01083043
	United States. (OCoLC)fst01204155
Added Author	Public Library Association.
Other Form:	Online version: Rubin, Rhea Joyce. Demonstrating results. Chicago : American Library Association, ©2006 (OCoLC)607844496
	Online version: Rubin, Rhea Joyce. Demonstrating results. Chicago : American Library Association, ©2006 (OCoLC)607869008
ISBN	0838935605 (pbk. ; alk. paper)
	9780838935606 (pbk. ; alk. paper)

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Title Demonstrating results : using outcome measurement in your library / Rhea Joyce Rubin for the Public Library Association.

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