| Description |
1 online resource (xviii, 176 pages) : illustrations |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Delivering the vision : an introduction / Eileen M. Milner -- Seven e-government milestones / Janet Caldow -- Centrelink, changing culture and expectations / Sue Vardon -- Brisbane-- a reflection on a journey / Judith Dionysius -- Beyond 20/20 vision, improving the human condition : a Canadian perspective / Dawn Nicholson-O'Brien -- Reasoned strategy or leap of faith? : knowledge management-led cultural change in Canadian public services / Susan Pollonetsky -- Vision and leadership in the digital economy / Mary Harney -- E-government, strategic change and organisational capacity / Paul Joyce -- Delivering the vision : where are we going? / Eileen M. Milner. |
| Note |
Print version record. |
| Summary |
Political rhetoric surrounding the role of information and knowledge in society in the twenty-first century is often thrown into sharp relief by the realities of practice. Delivering the Visionexplores the way in which public service visions have developed globally and how successful they have been in contributing to major social and economic change. This edited text contains a range of case studies from the United Kingdom, the Republic of Ireland, Canada, the USA and Australia. Contributors focus both on those factors critical to success and on reasons for failure, but a common theme to emerge across all contributions is the requirement for a clear political vision, commitment and leadership if the shift from traditional forms of social and economic organisation to high-value, knowledge-intensive economies is to be safely negotiated. At the same time, individual case studies provide valuable blueprints for successful implementation of an ambitious public service change agenda. Delivering the Visionis accessible and relevant to all those interested in the management and reform of public sector organisations. It is a companion volume to the editor's earlier text Managing Information and Knowledge in the Public Sector (Routlegde: 2000). |
| Local Note |
EBSCOhost SocINDEX with Full Text |
| Subject |
Public administration -- Information technology -- Case studies.
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Political leadership -- Case studies.
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Internet in public administration -- Case studies.
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Information technology -- Political aspects -- Case studies.
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Knowledge management -- Case studies.
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Electronic government information -- Case studies.
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SOCIAL SCIENCE -- Anthropology -- Cultural.
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POLITICAL SCIENCE -- Public Policy -- Cultural Policy.
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SOCIAL SCIENCE -- Popular Culture.
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Electronic government information. (OCoLC)fst00907235
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Information technology -- Political aspects.
(OCoLC)fst00973119
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Internet in public administration. (OCoLC)fst00977260
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Knowledge management. (OCoLC)fst00988184
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Political leadership. (OCoLC)fst01069363
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| Genre/Form |
Case studies. (OCoLC)fst01423765
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Electronic books.
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| Added Author |
Milner, Eileen M., 1963- editor.
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| Other Form: |
Print version: Delivering the vision. London ; New York : Routledge, 2002 0415241545 (DLC) 2001058963 (OCoLC)48557644 |
| ISBN |
0585447330 (electronic book) |
|
9780585447339 (electronic book) |
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0415241545 (Cloth) |
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0415241553 (Paper) |
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9781134548910 (e-book: PDF) |
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9781134548866 (e-book: Mobi) |
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9781134548903 (e-book: ePub) |
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9780415241540 (hardback) |
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9780415241557 (paperback) |
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0203470664 |
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9780203470664 |
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9786610404292 |
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6610404291 |
|
1134548915 |
|
1134548869 |
|
1134548907 |
|
0415241545 |
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0415241553 |
|
