Title page; Preface; Contents; Part 1. Setting the Stage; Part 2. Process Innovation; Part 3. Product and Technological Innovation; Part 4. Organizational Innovation; Part 5. Conceptual and Institutional Innovation; Part 6. Instrumental and Institutional Assessment; Author Index.
The modernization of public administration is a recurring theme on the political and public agenda in many countries. This book demonstrates how public administration organizations try to adapt to changing circumstances in their environment in order the secure their legitimacy, presenting a number of case studies.