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Author Luntz, Frank I.

Title Words that work : it's not what you say, it's what people hear / Frank Luntz.

Publication Info. New York : Hyperion, [2007]
©2007

Copies

Location Call No. Status
 Burlington Public Library - New Materials  808.042 LUN    Check Shelf
 Enfield, Main Library - Adult Department  808 LUN    Check Shelf
 Farmington, Main Library - Adult Department  808.042 LUN    Check Shelf
 Middletown, Russell Library - Adult Nonfiction  808.042 LUN    Check Shelf
 Newington, Lucy Robbins Welles Library - Adult Department  808.042 LUNTZ    Check Shelf
 Portland Public Library - Adult Department  808.042 LUN    Check Shelf
 West Hartford, Bishop's Corner Branch - Non Fiction  808.042 LUNTZ    Check Shelf
 Windsor Locks Public Library - Adult Department  808.042 LUN c.2  Check Shelf
Edition First edition.
Description xxiii, 324 pages ; 25 cm
Bibliography Includes bibliographical references (pages [297]-301) and index.
Summary Communications expert Luntz offers a behind-the-scenes look at how the tactical use of words and phrases affects what we buy, who we vote for, and even what we believe in. Luntz has used his knowledge of words to help more than two dozen Fortune 500 companies grow. He tells us why Rupert Murdoch's six-billion-dollar decision to buy DirectTV was smart because "satellite" was more cutting edge than "digital cable," and why pharmaceutical companies transitioned their message from "treatment" to "prevention" and "wellness."
Contents The ten rules of effective language -- Preventing message mistakes -- Old words, new meaning -- How "words that work" are created -- Be the message -- Words we remember -- Corporate case studies -- Political case studies -- Myths and realities about language and people -- What we REALLY care about -- Personal language for personal scenarios -- Twenty-one words and phrases for the twenty-first century.
Subject English language -- United States -- Rhetoric.
Persuasion (Rhetoric) -- Political aspects.
Mass media and language.
Popular culture -- United States.
Critical thinking.
Communication in politics.
ISBN 1401302599
9781401302597
$24.95
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