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Author Kawasaki, Guy, 1954-

Title Enchantment : the art of changing hearts, minds, and actions / Guy Kawasaki.

Publication Info. New York : Portfolio/Penguin, 2011.

Copies

Location Call No. Status
 East Hartford, Raymond Library - Adult Department  658.8 K    Check Shelf
 Enfield, Main Library - Adult Department  658.8001 KAW    Check Shelf
 Farmington, Main Library - Adult Department  658.8 KAW    Check Shelf
 Middletown, Russell Library - Adult Nonfiction  658.8 KAW    Check Shelf
 Rocky Hill, Cora J. Belden Library - Adult Department  658.8 KAWASAKI    Check Shelf
 West Hartford, Faxon Branch - Non Fiction  658.8001 KAWASAKI    DUE 02-15-24 Billed
 West Hartford, Noah Webster Library - Non Fiction  658.8001 KAWASAKI    Check Shelf
Description xxiii, 211 pages : illustrations ; 22 cm
Summary Guy Kawasaki's acclaimed books have established him as the entrepreneur's entrepreneur. Now he turns to the mystery of influence, and offers a new take on this key force that drives any successful business or personal interaction. This book's fundamental message is that in any transaction the goal is not to get your own way, but to bring about a voluntary, enduring, and delightful change of heart in other people, by working with and through them and enlisting their own goals and desires. It's enchantment that enables us to maneuver through difficult decisions, break people's entrenched habits, defy the wisdom of crowds, and get colleagues to work for long-term goals. Kawasaki's advice includes: how to achieve rapport, credibility, and trust; how to help people enchant themselves; how to overcome resistance; how to enchant your employees--and your boss; and how to resist enchantment.--From publisher description.
Bibliography Includes bibliographical references (pages [191]-192) and index.
Contents Introduction -- Why enchantment? -- How to achieve likability -- How to achieve trustworthiness -- How to prepare -- How to launch -- How to overcome resistance -- How to make enchantment endure -- How to use push technology -- How to use pull technology -- How to enchant your employees -- How to enchant your boss -- How to resist enchantment -- Conclusion.
Subject Persuasion (Psychology) in organizations.
Persuasion (Psychology)
Influence (Psychology)
Marketing -- Psychological aspects.
Management -- Psychological aspects.
ISBN 9781591845836
9781591843795
1591843790
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