Mechanic Jeff Griffin and his wife, Sarah, travel from Montana to Manhattan to give their nine-year-old son, Cole, his dream vacation as they secretly face turmoil that has them teetering on divorce. While sightseeing near Times Square, Jeff steps into a store to buy camera batteries and returns to find that Sarah and Cole have vanished. Battling his anguish and police suspicions, Jeff fights to rescue his wife and son. He knows now that the love he and Sarah have is worth saving. But now he could lose the chance to tell her.