Foreword -- Why you need a medical mentor -- Who's in charge here anyway? -- Who'w in charge here anyway? -- The doctor's office - the art of the appointment -- Four ears are better than two - and other communication strategies -- Urgent versus emergent? You decide -- Now I'm in the emergency room! -- Tests and other procedures -- Follow-up - it's up to you -- There is more than one way to skin a cat -- Second opinions - how to make the call -- I'm going to the hospital -- I'm in the hospital -- When the doctor says surgery -- Recovery takes time -- Community care vs. university care -- Experimental treatment - is it for you? -- Internet - friend or foe? -- Dealing with a chronic illness -- Home care versus nursing home care -- Times of crisis -- Understanding your insurance plan -- Navigating your insurance policy -- Pharmacy aid - finding relief from rising health costs -- The insurance company is not boss!