Our founding beliefs -- Staffing -- The setting -- Team intakes -- The parents -- Group therapy with parents -- Individual therapy with parents -- The children -- Group therapy with children -- Individual therapy with children -- Sexual abuse -- Other approaches -- A family study -- Crisis intervention Caroline -- Home visits and other outreach -- Transportation -- Advocacy -- Socialization and empoerment -- The parenting class -- The volunteers -- Stages of treatment -- Rage : the breeding ground of violence -- Atonement and forgiving -- The empty cup -- Confidentiality -- Forming a community network -- Funding and its effects -- Program feedback and client update -- So you want to start a program -- Adapting the program -- What we would do differently today -- In retrospect.